Resources

Notes from building clinical infrastructure.

The problems we're solving, and how the interoperability layer underneath Care Concierge actually works.

·4 min read

Why Low-Acuity Visits Are Clogging Canadian Emergency Departments

A meaningful share of ER volume isn't emergencies at all — it's care that could safely happen somewhere else, if that somewhere else existed and connected back to the record.

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·5 min read

What It Actually Takes to Write Data Back to Epic, Cerner, and MEDITECH

Interoperability sounds like a checkbox. In practice it means bi-directional sync, conflict resolution, and never asking a facility to rip out the system they already trust.

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·4 min read

Bringing a New Site Onto Care Concierge: The First 30 Days

Every organization gets its own branded workspace, not a shared login screen with a dropdown. Here's what actually happens between signing on and going live.

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